Terms and Conditions
The term Cut it Custom or us or we refers to the owner of the website. The term you refers to the user or viewer of our website.
Customers using the custom design services of Cut it Custom are advised that if a concept or design is deemed inappropriate, unsuitable or lacking in detail, you may be asked to revise it.
Cut it Custom reserve the right refuse any orders that are deemed inappropriate or not paid in full and continued inappropriate concepts or designs will result in warnings and ultimately your account disabled.
Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Cut it Custom will endeavour to rectify the mistakes in a timely manner.
We try to make the delivery process as simple as possible and are able to send your order to either your home or to your place of work.
Delivery times are calculated in working days Monday to Friday. We aim to send your order within 2 working days but this may not always be possible, in the event of any delays you will be informed by e-mail.
All orders are sent out via Royal Mail in padded envelopes to protect your order, this packaging should also fit through your letterbox.
We try very hard to ensure that you receive your order in pristine condition. If you do not receive your products ordered; please contact us. In the unlikely event that the product arrives damaged or faulty, please contact Cut it Custom immediately, this will be given special priority and you can expect to receive the replacement within 72 hours.
Delivery and Refunds
Cut it Custom returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us within 7 days of the receipt of a product with details of the issues you have experienced, a decision will then be made to refund or replace the product, this decision will be reached in consultation with you.
In the event of a refund, all charges will be refunded back onto your credit/debit card through Paypal, you may be requested to return the item before this can be processed.
This policy covers all users who register to use the website. It is not necessary to purchase anything in order to gain access to the searching facilities of the site.
We have taken the appropriate measures to ensure that your personal information is not unlawfully processed. Cut it Custom uses password encryption and no payment or address details are stored in the Cut it Custom data stores, all payment and added details are stored/processed by Paypal who then supply only your name and address to Cut it Custom for order processing purposes.
During the creation of your account with us, we ask for basic personal information that both identifies you and enables us to communicate with you.
Conditions Of Use
Cut it Custom provide our services to you subject to the following conditions. If you visit our shop at Cut it Custom you accept these conditions. Please read them carefully, Cut it Custom controls and operates this site from its offices within the UK. The laws of England and Wales govern claims relating to including the use of, this site and materials contained.
If you choose to access from another country you do so on your own initiave and are responsible for compliance with applicable local lands.
All content included on the site such as text, graphics logos button icons images audio clips digital downloads and software are all owned by Cut it Custom and are protected by international copyright laws unless specifically stated.
License and Site Access
Cut it Custom grants you a limited license to access and make personal use of this site. This license does not include any resales or commercial use of this site or its contents, any collection and use of any product listings, descriptions or prices, any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.
This site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial means without written consent of Cut it Custom.
Cut it Custom attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate, complete, reliable, or error free.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologise for any inconvenience this may cause you.
Prices and availability will be clearly communicated to you at point of placing your order, only when you are happy with these should you proceed with any payments.
These policies also govern your visit to Cut it Custom, please enjoy your time on Cut it Custom and feel free to contact us with any questions you have.